Duncan Lawrie (UK)
Duncan Lawrie Limited has now closed its banking services. If you were a banking client of Duncan Lawrie and have a query, please contact email@example.com or telephone +44 (0) 207 245 1234. Please note that charges may be applied for investigative work on historic accounts and/or copy statements.
Duncan Lawrie Sterling and Currency Visa cards
If you have any queries relating to the application of a refund to your Duncan Lawrie Visa card after it has closed, or you have transactions that you do not recognise, please contact firstname.lastname@example.org or telephone +44 (0) 207 245 1234.
If you have a dispute or, for eligible purchases, a potential claim for breach of contract or misrepresentation under Section 75 of the Consumer Credit Act (1974), please contact email@example.com providing details of your claim and supporting documentation.
Current Account Switch Service (CASS)
If you transferred your Duncan Lawrie Current Account via the Current Account Switch Service (CASS) to a new provider you should be aware that your old Duncan Lawrie sort code will be permanently closed, and from the end of September 2017 onwards:
1. Unless the originator has already updated your account details Direct Debits and incoming
payments may no longer be automatically applied to your new account
2. You may be contacted direct by the originator of such payments (e.g. Direct Debits and
incoming payments) if they have not updated their records with your new account details
To mitigate the above and before September 2017 to avoid any interruption in the receipt of such payments you may wish to check with the originators of your Direct Debits and incoming payments to ensure they have your new account details.
Investment Management Services
Duncan Lawrie Asset Management Ltd (“DLAM”) is awaiting regulatory approval to transfer its business to Brewin Dolphin Ltd. If you are an existing client of the Investment Management service and have any queries relating to your portfolio, please contact your Investment Manager on their usual contact details or telephone +44 (0) 207 245 1234.
Financial Planning and Tax Reporting Services
Duncan Lawrie is no longer providing these services. If you have any queries relating to advice previously received or in connection with the completion of your tax return, please contact firstname.lastname@example.org or telephone +44 (0) 207 245 1234.
Duncan Lawrie Private Banking is a trading name of Duncan Lawrie Holdings Limited and its subsidiaries, represented in the UK by Duncan Lawrie Limited, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority and Duncan Lawrie Asset Management Limited, authorised and regulated by the Financial Conduct Authority. Their registered office is 1 Hobart Place, London SW1W 0HU. Registered in England under numbers 998511 and 1160766 respectively.